At SD Tactical Arms, LLC, we stand behind the quality and craftsmanship of every product we manufacture. We understand that your investment in our products is important, and we are committed to ensuring you have the best experience possible. All products are subject to warranty on a case by case basis. Limited Lifetime Warranty ("Warranty") reflects our dedication to your satisfaction and applies exclusively to suppressors manufactured by SD Tactical Arms, LLC. This Warranty is extended solely to the original purchaser ("Owner") and is non-transferable. Proof of original purchase is required for any warranty claims.
MANUFACTURING DEFECTS
We take pride in our manufacturing process and warrant that our suppressors are free from defects in materials and workmanship for the lifetime of the product, provided it is used under normal conditions. If you experience an issue that is the result of a manufacturing defect, we will make it right. At our discretion, SD Tactical Arms, LLC will either repair or replace the suppressor.
ADDRESSING NON-MANUFACTURING RELATED ISSUES
We understand that accidents or mistakes may happen during normal use. In cases where damage to the suppressor is determined to have resulted from minor or unintentional misuse by the Owner, SD Tactical Arms, LLC will offer a fair resolution. We evaluate such situations, including the use of non-specified ammunition, barrel length restrictions or mounts, on a case-by-case basis to ensure fairness. If the suppressor cannot be repaired, the following conditions apply:
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SD Tactical Arms, LLC will provide a replacement suppressor at no charge. However, the Owner may be responsible for a warranty service fee in the event of intentional or unintentional misuse.
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Each situation will be handled individually because we believe in treating every customer fairly.
MAINTENANCE RESPONSIBILITIES
The Owner is responsible for maintaining the suppressor according to the guidelines we provide. Failure to perform proper maintenance could lead to issues that aren't covered by this Warranty. If you need assistance or have any questions about maintenance, don’t hesitate to reach out to us. We’re here to help.
EXCLUSIONS
This Warranty does not extend to severe misuse, abuse, or intentional actions that cause damage to the suppressor. The following are excluded from coverage under this Warranty:
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Damage resulting from intentional misuse, abuse, or intentional failure to follow the product’s operational and maintenance instructions.
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Modifications or alterations to the suppressor that have not been authorized by SD Tactical Arms, LLC.
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Normal wear and tear resulting from standard usage.
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Intentional destruction, purposeful negligence, or acts beyond the reasonable control of SD Tactical Arms, LLC.
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Any suppressor sold or transferred by the original Owner to another individual or entity. This Warranty is non-transferable.
WARRANTY CLAIM PROCEDURE
We’re committed to making the process as smooth as possible. If you believe your suppressor qualifies for a warranty claim, please contact us at sales@sdtacticalarms.com to obtain a Return Merchandise Authorization ("RMA") number. We kindly ask that you not send your suppressor before receiving an RMA, as it helps us serve you better. Additionally, all applicable ATF Forms must accompany the shipment. We reserve the right to return any product that does not follow this procedure.
Once we receive your suppressor, we will carefully review your claim and typically provide an update within 10 business days. If the claim is approved, repairs or replacements generally take an additional 10 business days. Please note that ATF processing may sometimes cause additional delays of up to 30-60 days, and we appreciate your understanding.
LIMITATION OF LIABILITY
At SD Tactical Arms, LLC, we are committed to your safety and satisfaction. However, we cannot be held liable for any incidental, indirect, or consequential damages, including personal injury, property damage, or economic loss, that may result from the use or inability to use our products. This Warranty provides specific legal rights, and you may also have additional rights depending on your state.
JURISDICTION
This Warranty is governed by the laws of the State of South Dakota, without regard to its conflict of law principles. Any disputes arising from or related to this Warranty will be subject to the exclusive jurisdiction of the courts of South Dakota.